» What is your employee number?
As of June 1, 2008, your employee number is a 9-digit number. This number is shown on your pay slip.
» What is your initial password?
Your initial password is temporary. It consists of your date of birth in the format YYYYMMDD and the last three digits of your Social Insurance Number (SIN).
If your date of birth is March 12, 1960 and your SIN is 123 456 789, your temporary password is 19600312789.
On your first visit, you must change your initial password. If you have already entered the site, your initial password will not work anymore.
» What if you forget your password?
If you have already entered the site or have forgotten your password, answer your challenge questions to reset your initial password.
You can also reach the Web site administrator by calling 1 866 898-7460.
To protect your information, remember to click Logoff when you finish your session. Your session will end automatically if there has been no activity for 20 minutes.
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